VIRTUAL SPACES FOR YOUR EYES

Virtualeyes develops solutions for the immersive representation of real spaces and projects, taking care of their insertion into the virtual world.

Virtualeyes develops innovative marketing tools designed for the world of design, fashion and real estate, and designed to give immersive experiences in the virtual world.

Virtualeyes’ team can scan your space with Matterport Technology and create an interactive 3D Virtual Tour you can surf virtually! Il Matterport Virtual Tour is an advance tool strategic for design, fashion and real estate markets, giving customers and clients an incredible immersive experience which can boost your business.

– Matterport Virtual Tours are fully compatible with smartphone, tablet, PC and VR

– You can create video and guided tours

– Accurate dimensionings can be extracted from all Virtual Tours

– Easy to be shared on websites and social platforms

– You can easily add external website links and multimedia (photo video and audio clips)

– Fully customizable for your brand (Under Development)

Portfolio

Matterport Virtual Tour - Informations and FAQ

Matterport 3D Virtual Tour provided by Virtualyes is a 3D photographic scan of the space for which, at the time of filming, all corners of the property are involved and captured: for this reason the entire space must be in suitable conditions for photography before the start of the scan. Please make sure that the space is clean and furniture is well arranged. The work we do requires relatively little time to complete but with additional distractions a three-hour appointment can quickly turn into a five-hour appointment.
The more people are in the property during the photo shoot, the less chance of success of the result will be guaranteed. Please invite homeowners and guests to leave the house during the appointment. People and pets can slow down the process and could potentially show up on the virtual tour.
Invoices for payment are sent together with the final multimedia components. Payment is expected 3-5 days after delivery. In case of non-payment, the Virtual Tour will be automatically offline and you will be asked for a penalty that will be added to the invoice.

What do I need before booking the appointment for the scan?

Please have the space in the good conditions for the scan before booking. This care is absolutely necessary to avoid wasting time in cleaning or positioning of the furnishings. Please provide instructions in advance on how to access the property.

What do I need during the space scan appointment?

It is not necessary to be on site during the appointment. A typical appointment lasts between hour and 3 hours depending on the requested services. Please communicate with homeowners, if they will be present, that the work we do takes time, but that’s worth it!

What if the weather is bad on the day of my appointment?

In most cases, we can use techniques to make spaces feel brighter and sunnier than they are using lighting techniques and sky replacement. If you feel you want to wait for the perfect day, please coordinate it with us in advance.

What if I need to cancel my appointment?

We understand that it can take significant coordination between multiple people to schedule a successful photoshoot. Aligning our schedule with those of the homeowner, agent, landscaper, painter, cleaner, and the weather doesn’t always go as planned. We try to be as flexible as possible.
If you do need to cancel, please do so at least 24 hours beforehand.
Login to the client portal at info@virtualeyes.it to cancel an appointment.

What is your turnaround time?

Our goal is to deliver everything within 12-24 hours depending on level of service and size of the property. We can sometimes get everything back to you sooner! Rush delivery may be available depending on circumstances for an added fee.

Can you scan a yard, a garden, a swimming pool or outdoor spaces?

The 3D Pro Matterport Camera has been designed for indoor use. Infrared technology behind Matterport does not allow outdoor scans in direct sunlight. Depending on the different lighting conditions we know some “tricks” that can give us success in shooting outdoor spaces.

What's the difference between traditional Virtual tours - such as Google Tourmake - and Virtualeyes' Matterport tours?

A traditional virtual tour is not virtual reality. It’s just a gallery with panoramic static photos.
Although the techniques are different, most traditional tours do not allow the viewer to move fluidly within the space and are almost always limited to a maximum of 12 positions for viewing the space.
Traditional photographers use DSLR cameras to capture multiple photos that are then stitched together in a sequence of panoramic photos.
Our Virtual Tours are in 3D and allow the viewer to explore the space through up to 200 positions perfectly aligned together and smoothly usable without lags.
We use the high technology of Matterport 3D photo scanners that have 12 cameras and sensors inside them, not only to capture photos, but also to create a three-dimensional polygonal mesh through a space scan.
This mesh is transformed into a dynamic 3D photo model that can be explored via computer, pad or smartphone or even with a virtual reality headset such as an Oculus Rift or a Google Cardboard.
In addition, our 3D models also show a “plan”, as well as a bird’s eye view (“Dollhouse View”) that allows the viewer to better understand the space.

How long will the scan take?

3D photography generally takes longer than still photography. For homes, plan on 30 minutes per 1,000 square feet, plus 15 minutes for set up and planning. A 3,000 square foot home will take approximately 1.5 hours to complete. In commercial/office environments the photography generally takes less time, but is dependent on type of space and level of detail.

Which browsers are compatible with 3D Virtual Tours?

Matterport Virtual Tours and Single Property Websites work with all up to date browsers include Chrome, Firefox, Safari, Internet Explorer, and Edge as well as iOS and Android for mobile. Outdated and depracated browsers (especially Internet Explorer) won’t work due to security flaws.
Tip: Always keep your browser up to date!
Our analytics show that 98% of all users with have no problems viewing the content.

Can I download the Matterport tour?

3D Virtual Tours are a proprietary format. They are neither video nor photos. They are their own unique file format that must be used online. For the reason, they cannot be downloaded.

How do I embed a Matterport Virtual Tour on a website?

Incorporating a model is very simple: it’s like embedding a YouTube video. Within 24 hours we will provide the code to copy and paste in your website. You can also use a standard HTML link on websites and in e-mails.

Is my Matterport Virtual Tour public or private?

The tour, images and any other videos created will be publicly available on the internet worldwide and can be indexed by search engines. All personal items such as family photos, expensive artwork, jewelry or other personal belongings that you do not want to be shown should be removed from sight BEFORE shooting.

Can I create traditional floor plans from my models?

Yes, we can use the Matterport 3D model to create a traditional black and white plan for you at an additional cost (see price list). Please contact us for more details. This plant will be provided as a raster file and will be usable as desired. It takes a couple of extra days for this service compared to the usual 24-hour average.

Why do I sometimes see a little blur when I move the cursor down?

The viewer who walks through the Virtual Tour can see a small blurred area in the center of the scan if he moves the cursor down. Blurring is created by the camera to hide the tripod legs from view. We can not remove it.